Shop Categories
Customer Service
Customer Service
- Shipping & Delivery
- Privacy & Security
- Returns & Replacements
- Ordering
- Payment, Pricing & Promotions
- Viewing Orders
- Updating Account Information
- Shipping & Delivery
- Nemo Fish Provides top notch shipping services. All livestock products will be shipped Next Day Air via UPS. You can find additional Shipping information here.
- Privacy & Security
- Nemo Fish values your personal information and support. Our secure location and security measures will keep your personal information safe from intruders. All personal data will be encrypted and stored remotely for your safety. Learn about our Secure Shopping here. You can find additional personal privacy and security information here.
- Returns & Replacements
- Nemo Fish offers a hassle free returns and replacements policy. Although information and contact will need to be provided, Nemo Fish will strive to make the loss of livestock as trouble free as possible. We offer a 7-Day warranty on most all of our livestock products. Details on our Returns policy will be listed here.
- Ordering
- With Nemo Fish an account must be created in order to complete your purchases. Please ensure that all information given is accurate to ensure a trouble free process. Orders can be placed at any time and will be processed. Charges will not be incurred until your order completely processed and ready to ship. Create your account here.
- Payment, Pricing & Promotions
- Payment will not be process until the Order is complete and items have been fulfilled. You may cancel your order before processing by contacting us at (704) 708-6366 or by e-mail (sales@nemofish.us) Pricing on products can change with the introduction of new livestock. Previous pricing on orders may or may not by applicable. Promotions will last as long as supplies last.
- Viewing Orders
- You can view your previous orders or the status of your current order by logging into your account. You may also inquire about your order by contacting us at (704) 708-6366 or by e-mail. (sales@nemofish.us)
- Updating Account Information
- To ensure accuracy and trouble free shipments ensure that your account information is upto date with any necessary changes. If your information needs to be updated you can contact us at (704) 708-6366 or by accessing your account portal and adjusting the information there. You may log into your account here.
